Monitor portfolio sentiment

Dashboard

Apps tracked

128+8%

Across five Shopify categories

Reviews analyzed (7d)

4,392+6%

Up from 4,052 last week

Opportunities discovered (MTD)

87+3%

High priority in integrations

Avg sentiment score

72+4%

Weighted across monitored apps

New negative spikes

12-9%

Flagged in support + loyalty

Opportunity radar

Top opportunity themes weighted by recency and magnitude

Integration gapWORSENINGAnalytics

Merchants complain about missing AI-based automation in CRM integrations.

Apps impacted
RPIO
Revenue Pilot, Inventory Orbit
Opportunity score-12%
82

Trend over last 4 weeks

UX painWORSENINGLoyalty

Teams cite slow onboarding flows and unclear setup tasks for enterprise plans.

Apps impacted
LL
Loyal Loop
Opportunity score-8%
74

Trend over last 4 weeks

Feature requestNEWCustomer Support

Agencies want embedded chat assist workflows to triage tickets faster.

Apps impacted
PPRP
Parcel Protect, Revenue Pilot
Opportunity score+9%
68

Trend over last 4 weeks

Integration gapSTEADYInventory

Operators request multi-store sync with upstream ERPs to avoid manual exports.

Apps impacted
IO
Inventory Orbit
Opportunity score+2%
71

Trend over last 4 weeks

Weekly summary

AI synthesized highlights

Positive sentiment rising in analytics tools. Complaints increasing for slow onboarding flows.

Momentum

  • Automation insights launch drove +6pt sentiment swing in Revenue Pilot.
  • Inventory connectors stabilized escalations after workflow patch.

Watch outs

  • Enterprise onboarding journeys remain the top friction for loyalty apps.
  • CRM sync gaps resurfaced in two major agency portfolios.

Sentiment forecast

3-day outlook on category sentiment

Analytics

+2.1pts expected by Friday

76%

confidence

Loyalty

-1.4pts risk as onboarding backlog grows

64%

confidence

Customer Support

Stabilizing after last week's spike

58%

confidence

Sentiment trends

Category heatmap by week

CategorySep 7Sep 14Sep 21Sep 28Oct 5Oct 12Oct 19Oct 26
Marketing
49
52
53
57
63
64
65
70
Customer Support
53
58
57
61
67
67
72
74
Inventory
58
59
60
63
67
71
75
76
Loyalty
60
61
66
69
71
76
76
51
Analytics
62
66
73
76
79
77
51
52

Emerging topic detector

New keywords with the biggest lift

AI automation+42% lift
NEGATIVE
Onboarding speed+35% lift
NEGATIVE
Multi-store sync+24% lift
NEUTRAL
CRM bridge+18% lift
POSITIVE
Playbooks+16% lift
POSITIVE

Watchlist summary

Volume vs sentiment for tracked apps

Revenue Pilot

Analytics

Net sentiment

74%

+6%

Loyal Loop

Loyalty

Net sentiment

61%

-4%

Inventory Orbit

Inventory

Net sentiment

65%

+2%

Recent activity

Latest reviews and opportunity calls

Open inbox

Neutral review for Revenue Pilot

NEUTRAL

We keep hitting limits when trying to pull historical data.

10/30/2025, 4:33:56 AM

Revenue Pilot

Analytics

Positive review for Loyal Loop

POSITIVE

Loved how fast the insights updated after our campaigns.

10/29/2025, 4:33:56 AM

Loyal Loop

Loyalty

Positive review for Parcel Protect

POSITIVE

Loved how fast the insights updated after our campaigns.

10/28/2025, 4:33:56 AM

Parcel Protect

Customer Support

Neutral review for Inventory Orbit

NEUTRAL

We keep hitting limits when trying to pull historical data.

10/27/2025, 4:33:56 AM

Inventory Orbit

Inventory

Positive review for Revenue Pilot

POSITIVE

Loved how fast the insights updated after our campaigns.

10/26/2025, 4:33:56 AM

Revenue Pilot

Analytics

Top opportunity drivers

Themes trending across monitored apps

Insights41 mentions
positive
Integrations30 mentions
negative
Rewards28 mentions
positive
Claims24 mentions
negative
Forecasting23 mentions
positive

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